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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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lele johnson

May 10, 2025

5  out of  5
rating by lele johnson
"Jerrie Nell is one of the best customer service reps . We have been with State Farm for 30 something years . She has always been very helpful and very knowledgeable. She knows all the ins and outs of the insurance business. We will be lost if she ever retires . Thank you very much for all the years of serving us ❤️"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Angie Reding

May 9, 2025

5  out of  5
rating by Angie Reding
"Everything was great. Handled easily and quickly. Jerri even followed up today to make sure everything was done and to see if I had any questions."
We responded:
"Thank you! "
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Mitchell MacPhee

May 9, 2025

5  out of  5
rating by Mitchell MacPhee
"Jerrie and the rest of the office was a huge help. She reached out everyday to make sure that the people I was suppose to be in contact with were staying in contact with me. And if they weren't, she would call and leave them messages everyday until they did. Really appreciate their office staying on top of my case!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Caleb Todd

May 6, 2025

5  out of  5
rating by Caleb Todd
"Timber got me taken care of on a boat policy. Great work."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Daniel Webster

April 7, 2025

5  out of  5
rating by Daniel Webster
"Timber got business handled fast and professional this morning! I didn’t have to jump through hoops or press a million buttons on the phone to get to her. I look forward to continuing all of my Insurance needs at this office with her. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Wesley Randolph

March 25, 2025

5  out of  5
rating by Wesley Randolph
"Had to call Mrs Jerrie this morning because our daughter had an unfortunate car accident. She was so patient and helpful in every way! I now remember why I love doing business with local agents who care. I cannot express enough how grateful we are to have such a great insurance company that actually wants to help you when you need them. Thanks so much, in my opinion, y'all are truly the best in the business!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Skyy Randolph

March 18, 2025

5  out of  5
rating by Skyy Randolph
"Great service easy to deal with definitely recommend working with"
We responded:
"Thank you so much for the kind words. We appreciate your business. "
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Tony Shaneyfelt

March 11, 2025

5  out of  5
rating by Tony Shaneyfelt
"This is best experience ever"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Wayne Grimes

March 1, 2025

5  out of  5
rating by Wayne Grimes
"Just wanted to say Thank You to Cameron again. She definitely went above and beyond today. Was dealing with a couple of issues that wouldn’t go away and she made both disappear. Took a big weight off my shoulders so again I say Thank You Thank You Thank You. Wayne Grimes"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kevin Graves

February 25, 2025

5  out of  5
rating by Kevin Graves
"Great service and a good price would recommend to anyone thanks"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Beth LouAllen

December 27, 2024

5  out of  5
rating by Beth LouAllen
"The absolute BEST customer service EVER!! They are all so great and today Jerrie was the one helping me! I am so so thankful for her and the entire team!! ❤️ I am so thankful we changed to State Farm several years ago! Every claim has been handled with efficiency and care!"
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Candace Phillips

October 31, 2024

5  out of  5
rating by Candace Phillips
"They really helped me through a situation that was stressing me out with my license due to not receiving a letter they went above and beyond five-star rating Cameron was awesome thank you so much best insurance company ever"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Cameron and our team were able to help you through your situation. Your satisfaction means the world to us, and we’re grateful for the five-star rating. If you need any further assistance, don’t hesitate to reach out. We’re here for you!"
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Rhonda Hill

October 29, 2024

5  out of  5
rating by Rhonda Hill
"Timber and Camerson were phenomenal with the help they provided me with. So diligent with solving my problem. Thanks so much!"
We responded:
"Thank you for your wonderful feedback! We’re so glad to hear that Timber and Cameron were able to assist you effectively. Their dedication to solving problems is truly appreciated. If you need anything else, don’t hesitate to reach out. Thanks for choosing us!"
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Clarissa Curbow

August 29, 2024

5  out of  5
rating by Clarissa Curbow
"Great customer service. These ladies are always so helpful and kind. They really go the extra mile to make sure you get the best coverage for the best price and everything in-between!!!!!!"
We responded:
" Thank you for the fantastic 5-star review! We’re delighted to know you had a positive experience with us. Your feedback is invaluable, and we’re always here to assist you. We can’t wait to serve you again in the future!"
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Christina Hyde

August 26, 2024

5  out of  5
rating by Christina Hyde
"Danielle Johnson's State Farm entire staff is very easy to work with no matter what your needs may be!!! We have been very happy with them for years. 😊"
We responded:
"Thank you!@ I appreciate your loyalty "
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NORMA DEMPSEY

August 23, 2024

5  out of  5
rating by NORMA DEMPSEY
"Always very nice and very helpful with any concerns I have sweet people 😊"
We responded:
"Thank you"
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Maria Retherford

August 23, 2024

5  out of  5
rating by Maria Retherford
"I'm so excited that I went to state farm I am saving a lot more on my insurance and also have some really nice people that does try to help you on what you need thank you so much"
We responded:
"Thank you Maria!! We are excited you have joined our family. "
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Ricky McCann

August 23, 2024

5  out of  5
rating by Ricky McCann
"Daniell and her staff always go above and beyond customer service. Reagan was extremely helpful with my concern and handled it professionally and in a timely manner. Thanks again for all your help."
We responded:
"Thank you Ricky! We appreciate your business!! "
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Shannon Armstrong

August 23, 2024

5  out of  5
rating by Shannon Armstrong
"Everyone is very professional."
We responded:
"Thank you, I appreciate the feedback. My team and I strive to provide excellent customer service."
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Mary Chamness

August 22, 2024

4  out of  5
rating by Mary Chamness
"Awesome! Sorry the fifth star wasn’t showing on my screen at the moment when I selected 4!"
We responded:
"We appreciate you!!!"
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Tawanda Rucker

August 20, 2024

5  out of  5
rating by Tawanda Rucker
"Everyone are always nice and help me with any questions I ask them. I am so grateful I have a team and anget Ms. Johnson that are so helpful. Go State Farm. I rate it great. Thank you T. A."
We responded:
"Thank you for your feedback! We appreciate you so much! "
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Tyler G

August 20, 2024

5  out of  5
rating by Tyler G
"They made it very easy to swap over from a different insurance and saved me quite a bit of money in the process."
We responded:
"Thank you Tyler, we appreciate you and allowing us to service your insurance needs. "
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Hannah Darnell

August 15, 2024

5  out of  5
rating by Hannah Darnell
"Always a pleasure thank you!!! Cameron was wonderful and helped me with a quote!!!!"
We responded:
"We appreciate your feedback. Cameron is a wonderful asset to my business. "
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Glenda Reynolds

August 15, 2024

5  out of  5
rating by Glenda Reynolds
"Raegan was very knowledgeable and helpful. She quickly responded to the questions and answered them without any hesitation. She was very polite and exhibited a willingness to help."
We responded:
"We appreciate your feedback back so much!! I love hearing great things regarding my team."
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Mary Neil

August 15, 2024

5  out of  5
rating by Mary Neil
"Timber had the answers I needed, was quick, efficient and knowledgeable. Thanks so much."
We responded:
"We appreciate your business"